Privacy Policy

Effective Date: January 17, 2018
Last Updated: May 20, 2026

Your privacy is important to us. It is Mkon Group’s policy to respect your privacy regarding any information we may collect from you across our website, https://MkonGroup.com, and other sites we own and operate.

1. Information we collect
   • Log Data

     When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

   • Device Data

     We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software.

   • Personal Information

     A User can browse our website without providing any personal information to Mkon Group, but for certain activities and areas, such as registration or placing a service order, the User must provide specific information.

     If any User chooses to purchase services from Mkon Group, the User allows Mkon Group to gather their personal and business information. This information may be collected and stored by Mkon Group, including but not limited to:

     • Browsing history, usernames, and authentication credentials (securely encrypted);
     • Name, email address, phone/mobile number, and date of birth or sex;
     • Home, business, or mailing addresses;
     • Payment information (processed securely through third-party gateways);
     • Sensitive identifiers, including Social Security Numbers (SSN), Federal Employer Identification Numbers (FEIN), Tax IDs, and IBT numbers;
     • Any images, tax documents, financial records, or other data uploaded directly by the User to our platform.

     This information is used to provide requested services, improve our platform, enhance security, resolve disputes, provide customer support, troubleshoot problems, and comply with applicable laws. By submitting information to us, the User consents to receive service-related and promotional communications from Mkon Group, which the User may opt out of at any time.

   • Security & Protection of Sensitive Data

     We do not keep personal information for longer than is necessary or required by law. Tax and financial records are retained securely for the durations mandated by state and federal statutes.

     While we retain information, we protect it using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

     • Encryption: We protect your data with 256-bit SSL/TLS encryption. Sensitive tax, identifier, and financial information is encrypted both in transit and at rest, accessible only to authorized personnel.
     • Payment Processing: Payment card information is processed directly by authorized payment gateways and is never stored on Mkon Group’s servers.
     • Safeguards: We maintain administrative, technical, and physical safeguards designed to protect user information from unauthorized access and misuse. However, no internet transmission or electronic storage system can be guaranteed 100% secure.

     Social Security Number (SSN) & Tax ID Protection Policy:

     In compliance with applicable state and federal laws (including the Illinois Personal Information Protection Act), Mkon Group actively protects the confidentiality of SSNs, FEINs, and other government-issued identifiers. We strictly prohibit the unlawful disclosure of SSNs, limit access to sensitive identifiers solely to employees or contractors who require them to perform specific services, and utilize advanced encryption standards to safeguard this information from unauthorized exposure.

   • Business Data

     Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, and other metrics generated as users interact with our services.

2. Legal bases for processing

   We process personal information lawfully, fairly, and transparently. We collect and process information only where:

   • It is necessary to perform a contract or fulfill your service orders;
   • It satisfies legitimate business interests (such as platform security and operational metrics);
   • The User has provided explicit consent; or
   • We are required to comply with statutory legal and tax obligations.
3. Disclosure of Personal Information to Third Parties

   We may disclose personal information to trusted third-party service providers to facilitate our operations, including:

   • IT, hosting, cloud storage, and database providers;
   • Payment processors and billing platforms;
   • Analytics and marketing automation providers;
   • Professional advisors (such as legal, tax, or accounting professionals);
   • Contractors, affiliates, and service providers assisting Mkon Group; and
   • Regulatory authorities, tax agencies, and law enforcement when strictly required by law.
4. International Transfers of Personal Information

   Personal information may be stored or processed in the United States or other jurisdictions where our service providers operate. Where applicable, we take reasonable steps to ensure international transfers comply with applicable data protection laws.

5. Your Rights and Controlling Your Personal Information

   Users may request access, correction, deletion, restriction, portability, or transfer of their personal information where legally permitted by local or state jurisdictions. Users may also withdraw consent for marketing communications at any time by utilizing the opt-out links provided or contacting us directly.

   California Privacy Rights (CCPA / CPRA)

   If you are a California resident, you possess specific rights regarding your personal information and Sensitive Personal Information (SPI), including:

   • The Right to Know: You may request disclosure of the categories and specific pieces of personal data we have collected about you.
   • The Right to Delete: You may request the deletion of your personal information, subject to legal and regulatory retention exemptions (such as business tax record requirements).
   • The Right to Correct: You have the right to request that we correct inaccurate personal information maintained about you.
   • The Right to Limit Sensitive Data: You have the right to limit our use of Sensitive Personal Information (like SSNs or financial credentials) if used outside of necessary operational bounds. Mkon Group only uses sensitive data to perform core tax and business contract services.
   • The Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal data. Mkon Group does not sell or share personal information or sensitive business data with third parties for commercial or cross-contextual behavioral advertising.

   To exercise any of these rights, please submit a verifiable consumer request to: support@mkongroup.com

6. Notification of Data Breaches

   We maintain rigorous incident response protocols. We will comply with all applicable state and federal laws regarding data breach notifications and will alert affected parties and regulators promptly wherever legally required.

7. Cookies

   We use cookies and similar tracking technologies to improve user experience, provide analytics, personalize content, and support website functionality. Please review our separate Cookie Policy for more detailed information.

8. Children’s Privacy

   Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected without parental consent, we will take immediate steps to delete such information from our records.

9. Business transfers

   If Mkon Group or substantially all of its assets are acquired, merged, reorganized, or transferred in bankruptcy, user information and accumulated business data may be included among the transferred corporate assets passed to a successor entity.

10. Limits of our policy

    Our website may link to external websites not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy practices.

11. Changes to this policy

    Mkon Group may revise this Privacy Policy at any time by updating this page. If we make material changes to how we handle or protect your personal information, we will notify you by posting a prominent notice on our website homepage or by directly emailing registered users, alongside an updated "Last Updated" date at the top of this policy. Continued use of our website or services after updates are published constitutes an acknowledgment of the revised policy terms.

    Mkon Group Data Controller
    Email: support@mkongroup.com
    Website: https://mkongroup.com